Pausing, Discontinuing and Closing your Services
Overview
For various reasons, you may want to pause, discontinue or completely close a service. This can have several meanings:
- Technical Downtime: You may want WebServius to stop forwarding requests from subscribers to your service. This can be useful for temporary pauses in service availability, such as for maintenance windows.
- Preventing New Subscriptions: You may wish to prevent new subscriptions to the service, but may wish to (or be required to) continue offering the service to existing subscribers for some period of time
- Deactivating Existing Subscriptions: To completely close a service, you will eventually need to deactivate even the existing subscriptions.
Technical Downtime
Click the “Stop” button on the Service Settings screen. The service status will change to Stopped. WebServius will no longer forward requests to your service. Subscriptions will not be affected.
NOTE: In the current version, doing this will also prevent new subscriptions.
To restart the service, click “Start”.
Preventing New Subscriptions
There are several ways of doing this.
First, you may deactivate all packages on the Packages screen.
A quicker way is to go to the Service Settings screen, and uncheck “Allow new subscriptions” in the Rules section.
In either case, existing subscriptions will not be affected, and you can still add new subscriptions manually. Only self-service subscriptions (where subscribers subscribe by themselves, without your help) are prevented.
Deactivating Existing Subscriptions
On the Service Settings tab, click “Deactivate All Subscriptions”.
WARNING: This may be very difficult to undo. Only do this step if you truly want to close down the service, and are sure than you do not have any obligations to existing subscribers.